All you want to know about online shopping related to shipping policy, warranty and order processing.
[No international shipping]. Our standard shipping time within the United States is 3-7 business days free of shipping charge. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary dep
Returns must be initiated within 15 days of receiving your order. Items must be unused and in the original packaging. Outside the 15-day return window, customers will be subject to a 20% restocking fee, and we won't accept returns or refunds after 30
To cancel your order, please contact our customer service team at [email protected] or give us a call at +1 702 514 1603. Having your order number ready beforehand will help us assist you more efficiently. Just a heads up, you can only cancel o
At TOSOT Direct, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant d
All the new units are eligible for a six-month extended warranty. Please register your product within 30 days of receiving the machine. The warranty will be activated automatically from the date of original purchase of this product. 1 Year. Purchase
We offer a 7-day price match guarantee to ensure you get the best deal. If you find a lower price on our website within seven days of your purchase, we’ll refund the difference. Please note that discount codes cannot be combined with price match offe