How do I make a return?Updated a month ago
Returns must be initiated within 15 days of receiving your order. Items must be unused and in the original packaging. Outside the 15-day return window, customers will be subject to a 20% restocking fee, and we won't accept returns or refunds after 30 days of delivery.
Return by mail
Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about the item you wish to return. Print the shipping label and drop off your return at a UPS location.
Refund process
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.
Non-Returnable items
Certain items may not be eligible for return due to final sale or Open Box. These items will be clearly marked on the product page.